PRIVACY
POLICY

Balance Corp Co., Ltd. (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from https://balco.store.

1. Who We Are

This Privacy Policy applies to MUNCHHH, a brand owned by Balance Corp Co., Ltd., located at:

37/6 Wireless Road, Lumpini, Pathumwan, Bangkok, Thailand 10330

2. What Information We Collect

When you interact with our website or services, we may collect the following information:

Personal Information: Name, email address, phone number, shipping address, billing information
Device Information: IP address, web browser, time zone, cookies, and how you interact with our site
Order Information: Products purchased, order value, payment method (via secure payment platforms)
Marketing Data: Your responses to emails, promotions, or social media campaigns

3. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you (order updates, support, offers)
Improve our website and services
Provide personalized product recommendations
Prevent fraud and ensure secure transactions

4. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with trusted third parties only when necessary:

Payment processors (e.g., credit card platforms)
Delivery services
Website service providers (e.g., Wix, analytics tools)
Legal obligations or to protect our rights

5. Cookies & Tracking

We use cookies and similar technologies to:

Enable website functionality
Remember your preferences
Measure website performance
Deliver targeted ads via platforms like Facebook, Google, and TikTok

You can disable cookies through your browser settings, but it may affect site performance.

6. Marketing Communication

If you opt in, we may send you updates about new products, promotions, or blog content.

You can unsubscribe at any time by clicking the “unsubscribe” link in any email or contacting us directly.

7. Your Rights

You have the right to:

Access your personal data
Request correction or deletion of your data
Withdraw consent for marketing communication

To exercise these rights, contact us at hello@munchhh.com

8. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

9. Security

We take appropriate measures to protect your data using SSL encryption and secure third-party services.

However, no system is 100% secure — always protect your own login credentials.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in law, our practices, or technology.

When we do, we’ll revise the “Last updated” date at the top of this page.

11. Contact Us

For any questions about this Privacy Policy, contact:

Balance Corp Co., Ltd.